PRIVACY POLICY
Murtagh Digital
Effective Date: 18/07/2025
Murtagh Digital (“we”, “us”, “our”) is committed to protecting your privacy and processing personal data in a transparent, lawful, and secure manner.
This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, services, forms, or communications.
Information We Collect
We may collect personal information when you:
Submit a form on our website
Opt in via advertising platforms (including Facebook or Google lead forms)
Contact us directly
Engage with our services or communications
Information collected may include:
Name
Email address
Phone number
Company or business name
Any other information you voluntarily provide
How We Use Your Information
We use personal information to:
Respond to enquiries and requests
Provide information about our services
Deliver service-related or marketing communications
Operate, improve, and manage our business systems
Communications may be delivered via email, phone call, or SMS where appropriate consent or lawful basis exists.
We do not sell personal data.
SMS and Messaging Communications (A2P Compliance)
If you provide your phone number, you acknowledge and agree that you may receive SMS or automated messages from Murtagh Digital related to your enquiry, services, or relevant business communications.
Messages are sent only to individuals who have explicitly opted in or have an existing business relationship.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP.
You may request assistance by replying HELP.
We do not send spam and do not share phone numbers with third parties for their own marketing purposes.
Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
Your consent
Performance of a contract or pre-contractual steps
Legitimate business interests
Compliance with legal obligations
Where consent is relied upon, it may be withdrawn at any time.
Data Sharing and Third Parties
We may use trusted third-party platforms and service providers (including CRM systems, messaging providers, hosting services, analytics tools, and advertising platforms) to operate our business and deliver services.
These providers:
Act only on our instructions
Are given access only to data necessary for their role
Are required to implement appropriate security measures
We are not responsible for the privacy practices or actions of third-party platforms beyond our reasonable control.
Client and User Responsibilities
Where we process data on behalf of clients or businesses:
The client is responsible for ensuring lawful collection, consent, and use of personal data.
The client is responsible for compliance with GDPR, marketing, and consumer protection laws.
Murtagh Digital is not liable for misuse of data by clients or third parties acting outside our instructions.
Data Security
We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
However, no system can be guaranteed to be completely secure, and data is transmitted at the user’s own risk.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law or legitimate business needs.
Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent or opt out of communications at any time
Requests can be made by contacting:
info@murtaghdigital.com
Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to help operate our website, measure performance, track advertising conversions, and improve user experience.
These technologies may collect information such as browser type, device information, IP address, and interactions with our website or advertisements.
You can control or disable cookies through your browser settings.
Limitation of Liability
To the fullest extent permitted by law, Murtagh Digital shall not be liable for:
Misuse of data by third parties
Carrier delivery failures or delays
Platform policy changes or enforcement actions
Indirect or consequential losses related to data processing or communications
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
For questions regarding this Privacy Policy or how your data is handled, contact:
Murtagh Digital
Email: info@murtaghdigital.com